Running a successful plumbing business means balancing urgent service calls, managing teams, tracking jobs, sending invoices, and keeping customers satisfied. Without the right tools, things can quickly spiral into chaos.
That’s where plumbing business software comes in—designed specifically to streamline field service operations and help plumbing contractors grow profitably.
Whether you’re a solo plumber, run a mid-sized operation, or manage a multi-crew enterprise, this guide will help you choose the best software for your needs in 2025.
📌 What is Plumbing Business Software?
Plumbing software is a type of field service management (FSM) software tailored to the unique needs of plumbing contractors. It helps with:
- Scheduling & dispatching
- Estimates & invoicing
- Work order management
- Customer communication
- Inventory tracking
- Mobile workforce support
- Payments & accounting integration
🎯 Benefits of Using Plumbing Software
Benefit | Why It Matters |
---|---|
Faster scheduling | Assign jobs instantly and reduce missed appointments |
Paperless workflow | No more clipboards—store everything digitally |
Better customer experience | Automated reminders and smoother service |
Real-time technician tracking | Know who’s where and when they’ll finish |
Streamlined billing | Send invoices and collect payments faster |
🏆 Best Software for Plumbing Businesses in 2025
Here’s a ranked list of the best plumbing software solutions across different business sizes and needs.
💡 All-in-One Solutions for Growing Plumbing Companies
1. ServiceTitan
- Best For: Mid-sized to large plumbing companies
- Key Features: Scheduling, dispatching, GPS tracking, invoicing, payroll, CRM, analytics
- Pros: Feature-rich, plumbing-specific workflows, excellent mobile app
- Cons: Premium pricing
- Why Choose: Built specifically for trades like plumbing with high ROI for scaling operations
2. Housecall Pro
- Best For: Small to mid-sized plumbing businesses
- Features: Job scheduling, text reminders, online payments, estimates, CRM
- Pros: Very easy to use, fast onboarding, strong customer support
- Cons: Some key features gated behind Pro/Max tiers
- Why Choose: Affordable, scalable, and technician-friendly
3. Jobber
- Best For: Solo plumbers and small teams
- Features: Estimates, invoicing, CRM, scheduling, online booking
- Pros: Simple interface, mobile app, affordable plans
- Cons: Less customizable than enterprise-level tools
- Why Choose: Perfect for small plumbing companies looking to go digital fast
🧰 Field-Focused & Technician-Friendly Platforms
4. FieldEdge
- Built For: HVAC and plumbing trades
- Key Features: Real-time dispatching, service agreements, GPS, QuickBooks integration
- Pros: Great mobile experience; smart dispatch board
- Why Choose: Empower technicians with real-time job info and upselling tools
5. Service Fusion
- Ideal For: Teams with 3–50 field staff
- Features: Job management, estimate approvals, mobile access, time tracking
- Pros: Unlimited users on all plans
- Why Choose: Excellent for field-heavy businesses needing back-office sync
📈 Enterprise & Project-Heavy Plumbing Operations
6. BuildOps
- Best For: Commercial plumbing contractors
- Features: Project management, proposals, equipment tracking, compliance
- Pros: Robust features for high-value projects
- Why Choose: Handles large, multi-phase plumbing jobs with precision
7. SimPRO
- Best For: Project-driven plumbing businesses
- Features: Asset tracking, recurring maintenance, quoting, timesheets
- Why Choose: Designed for tradespeople managing complex installs and recurring service
📋 Budget-Friendly & Simpler Solutions
8. Kickserv
- Best For: Startups and budget-conscious plumbing businesses
- Features: Scheduling, CRM, invoicing, QuickBooks sync
- Pros: Free version for solo users; solid paid tiers
- Why Choose: Great starter FSM tool with easy accounting integration
9. mHelpDesk
- Best For: Teams transitioning from paper to digital
- Features: Estimating, work orders, customer database, online payments
- Pros: Quick to implement; integrates with many platforms
- Why Choose: Simple and intuitive without overwhelming new users
📱 Mobile Apps for On-the-Go Plumbers
10. Plumbing Formulator (iOS/Android)
- Not Full FSM Software, but:
- Includes: Over 120 formulas and calculations for plumbers
- Why Use: Great companion app for field techs to calculate pipe sizing, flow rate, etc.
🔍 Feature Comparison Snapshot
Software | Scheduling | Estimates | Mobile App | GPS | Invoicing | Price Range |
---|---|---|---|---|---|---|
ServiceTitan | ✅ | ✅ | ✅ | ✅ | ✅ | $$$ |
Housecall Pro | ✅ | ✅ | ✅ | ✅ | ✅ | $$ |
Jobber | ✅ | ✅ | ✅ | ❌ | ✅ | $-$$ |
FieldEdge | ✅ | ✅ | ✅ | ✅ | ✅ | $$$ |
Kickserv | ✅ | ✅ | ✅ | ❌ | ✅ | Free-$ |
🔧 Plumbing Software Use Cases
Use Case | Recommended Tools |
---|---|
Solo plumber going digital | Jobber, Kickserv |
Mid-sized residential plumbing company | Housecall Pro, FieldEdge |
Commercial plumbing firm | BuildOps, SimPRO |
Need strong accounting features | Kickserv, Service Fusion |
Want premium features for scaling | ServiceTitan, FieldEdge |
🧠 Pro Tips for Choosing Plumbing Software
- Define your biggest pain points first (e.g., scheduling, billing, customer updates).
- Demo 2–3 top platforms with your team to test real-world fit.
- Look for integrations with tools you already use (e.g., QuickBooks, Stripe, Google Calendar).
- Start small and scale as your team adopts the platform.
- Ask for mobile-specific features—technicians
⚠️ Disclaimer: This post was written with the help of AI to provide a well-researched, neutral, and up-to-date overview of the best software for HVAC companies. While every effort was made to ensure accuracy, we encourage you to verify features and pricing with the software vendors directly.